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Legal Terms and Conditions
This site contains information regarding Hilltop Toyota and Toyota products and promotions. All pricing refered to is in Canadian dollars.
The information contained in this site is believed to be current and accurate. Hilltop Toyota reserves the right to modify this site and information contained within it, from time
to time, and without notice.
Use of any forms submitted to this site, and any information contained in forms submitted, is not a guarantee of price, sale, or lease of any vehicle. The purchase of any vehicle
shall be subject to the terms and conditions of the applicable contract.
This site may contain links to other sites which are completely independent of this site.
Privacy Policy
Your privacy is important to Hilltop Toyota (referred to as "we" or "us" in this policy) and the purpose of this policy is to tell you what personal
information we collect about you, how we use it, whether we disclose it to anybody else and the purpose of any disclosure, how long we keep it, and how you can request access to
your personal information or obtain more information about Hilltop Toyota’s privacy policies.
We provide detailed information relating to specific transactions and obtain your consent to collect, use and disclose your personal information on various application and other
forms and at various times, including when you purchase or service your vehicle.
Personal Information:
Personal information means any information about you that identifies you except your name, business title, business address and business telephone number if you are the employee of a business. It also does not include your home address and telephone number if these are published in a telephone or other directory and you had the opportunity to refuse to have your information listed.
Accountability
We are responsible for the personal information under our control and we have designated a Privacy Officer
to be responsible for our compliance with this policy and with privacy legislation. If you wish to contact our Privacy Officer, you can do so on our contact page
What Personal Information do we Collect?
When you purchase or lease a vehicle from us, or when you have us service or repair a vehicle, or if you finance the purchase or lease of a vehicle through us or purchase or lease
other products or services from or through us, participate in one of our surveys, contests, or promotions, test drive one of our vehicles or contact our dealership staff, we may
collect some or all of the following personal information:
- your name, address and telephone number;
- your e-mail address and facsimile number;
- your occupation;information about your driving habits (such as preferred car size, colour, type of vehicle, kilometres driven annually, etc.);
- information about your existing vehicle(s) and any trade-in;
- details of your vehicle and its service history;
- your driver's licence number;
- the name of your insurance company and agent;
- your insurance policy number and details about your insurance coverage;
- your language preference;
- your date of birth;
- your social insurance number;
- inancial and credit information about you (specific information is set out in the application for credit forms); and
- the principle amount of your loan, interest and repayment schedule.
Provision of your Social Insurance Number is optional. However, you should be aware that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to
ensure proper identification when conducting credit reviews and preparing credit reports. If you do not provide your Social Insurance Number, our ability to obtain a timely
and accurate credit report may be affected.
What Information do we Collect Electronically?
For users of our website www.hilltoptoyota.net, the site does not automatically collect any data. The only data collected is voluntarily entered by you in our contact forms.
We may use the information we collect electronically to obtain aggregate data
for the purposes of: improving our products and services to you; improving the design and content of the Site; and planning and other internal administrative functions. Please refer to the
Legal Terms and Conditions at the top of this page for additional information.
The Security of your Personal Information is Important to Us
We protect your personal information with a variety of safeguards. Your personal information may be used by us for the purposes identified below and access to your personal
information is limited to our personnel who need to access it to accomplish the identified purposes. We also take reasonable steps to see that the third parties described
below, with which we may share personal information, provide a level of protection for that information that is comparable to our own.
How do we use your Personal Information?
Your personal information may be used by us to provide products, services and information to you such as: to obtain a license for your vehicle, to obtain a credit report if you are
financing or leasing your vehicle, to obtain appropriate financing of your vehicle for you, to administer your new vehicle warranty coverage and/or your Extra Care Protection
coverage, to provide you with a reminder that your vehicle requires servicing and to provide you with updates and information regarding products and services that we have to offer
and which we think will be of interest to you, including marketing and promotional information. We may also use your information to respond to your requests for products,
services and information, to improve products and services and to better understand your automotive needs. Where it is necessary, we will update your personal information.
Sometimes we have to Share your Personal Information with Others
We do not sell your personal information to third parties. We may share some or all of your personal information with third parties such as: other Dealers with whom we have
established a customer relationship; the providers of products or services for your vehicle; credit reporting agencies; financial institutions or financing companies; your
insurance agent or company; and companies which provide or insure warranties relating to your vehicle. We may also disclose your personal information to third parties that
provide us with services (“Service Providers”) such as data processing and marketing. We may share your personal information with Toyota Canada Inc., Toyota
Credit Canada Inc. and through them, with other Toyota and Lexus Dealers and their Service Providers. Finally, we may disclose your personal information where we are
required or permitted by law to do so.
How Long do we keep your Personal Information?
We retain your personal information as long as we believe that you are still the owner of the vehicle. If the information relates to the financing or lease of the vehicle, we
retain personal information relating to the financing or lease arrangements as long as those arrangements are in place. If the information relates to the service or repair of your
vehicle we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as may be required by
law. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.
What can you do if you want to Limit Our Use of Your Personal Information?
Most of our uses of your personal information are necessary for us to sell or lease you your vehicle, provide products and services related to the vehicle, assist you in the
financing or lease of your vehicle or provide service to your vehicle and we cannot do this without that personal information. Similarly, we must disclose your personal
information for many of the purposes described above including in order to sell you the vehicle, to provide products and services related to the vehicle, assist you in
arrangements for financing or leasing or provide servicing to your vehicle. Some of the uses and disclosures described above are optional rather than required. If you do not
want us to use or disclose your personal information in a particular way, please contact Gloria Krupp as described above and we will be pleased to discuss with you how we
can limit our use or disclosure of your personal information.
You can Request Access to Your Personal Information
You have a right to access the personal information which we have about you, except in a limited number of circumstances established by law, and to request that personal
information which you believe to be inaccurate be corrected. If you wish to access your personal information you should contact Gloria Krupp
who will be pleased to assist you.
Questions? Concerns?
If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information by Hilltop Toyota please contact
Gloria Krupp as set out at the beginning of this policy and we will try to address your concerns.
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